Parts-Service

Emergency Service | Field Support | Refurbished Gearbox Program | Parts Online

Chemineer, Inc. offers an extensive aftermarket program designed to extend the service life of mixing equipment. Combining an extensive inventory for all Chemineer and Prochem replacement parts, the Chemineer aftermarket program assures exceptional support.

Emergency Service

Chemineer has developed an Emergency Service program that consists of a network of skilled in-field and in-plant aftermarket service professionals to help you respond to an emergency. We know just how critical downtime can be to your operations and we've responded by developing an inventory system that assures you ready availability of critical parts. Stocked parts can be shipped within 24 hours and custom replacement parts can be shipped in 3 to 5 days to ensure that downtime is minimal. A team of highly experienced service engineers are available 24/7 to help resolve your problems.

For an after-hours emergency call (937) 229-8756.

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Field Support

Chemineer has an extensive network of well-trained, professional field service engineers that are highly trained, qualified individuals skilled in the design, operation and installation of our agitators. The field service engineers are backed by application engineers and aftermarket specialists to provide you with the service you require. Chemineer has established Authorized Service Centers throughout the United States and Canada, keeping service capabilities close to you. We also offer technical seminars in your facility using hands-on demonstrations to train your personnel in the latest technologies and techniques.

To schedule a service call, seminar or demonstration, call your nearest Chemineer authorized distributor or representative.

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Refurbished Gearbox Program

Chemineer provides a refurbished mixer gearbox replacement program that allows you to replace your worn-out gearbox with a high quality refurbished gearbox at an economical price. A refurbished gearbox is offered for the Chemineer HT product line in case size 3-12 based upon availability. Gearboxes are refurbished in-house to meet Chemineer and AGMA standards.

Chemineer will accept a worn out gearbox from any original mixer manufacturer and will guarantee a one-year warranty against material defects and workmanship. We will also give you a 20% credit toward the purchase of any refurbished gearbox upon returning your old gearbox.

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Parts Online

Chemineer has developed inventory for all of our products lines that assures availability of the part you need, when you need it. Parts Online, a web-based program, provides quick response time to parts inquiries, access to thousands of Chemineer replacement parts, easy and accurate parts identification and is available exclusively to authorized Chemineer Sales Engineers.

Contact your nearest Chemineer Sales Engineer for your replacement part needs. Click here to find the Chemineer location nearest you.

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Aftermarket Program Bulletin #728
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